Senior Manager, Underwriting & Marketing at Pula

• Develop relationships with insurers, RI Brokers and other reinsurers to maximize opportunities and achieve profitable growth.
• Initiate market visits and calls to market players to identify sales opportunities and collect intelligence.
• Achieving new business premium, renewal premium retention and monitoring rate, exposure and retention.
• Collaborate with HoDs & senior members of broader Pula Group to develop synergies and local tactics to attract and retain business while executing Pula Re’s underwriting strategies and initiatives.
• Within Pula Re’s guidelines and granted underwriting authority, evaluate new and renewal account information to determine risk acceptability, terms / conditions to be quoted, and pricing.
• Make sound risk and pricing decisions that achieve profitable loss ratios.
• Maintain underwriting quality as per Pula Re underwriting framework.
• Document underwriting file to support acceptability and pricing in accordance with Pula Re guidelines.
• Achieve customer service standards, including established objectives for:
• New business quote turnaround.
• Renewal quotes
• Endorsement, cancellation, audits and other transactions.
• Policy issuance
• Provide detailed issuance instructions to ensure policy is delivered consistent with quoted terms and conditions and in accordance with established guidelines relative to policy construction.
• Review mid-term endorsement requests for acceptability and provide instructions for processing.
• Evaluate premium/risk referrals to determine class acceptability and/or appropriateness of current exposure base. Adjust current terms with acceptable changes to ensure the company gets timely payment of adequate premium.
• Order and review inspections to confirm accounts written are consistent with preliminary underwriting information and act when the inspection reveals unacceptable risk characteristics.
• Determine if retro-facultative reinsurance is needed and if so, factor retro cost in gross pricing, complete cession procedures; documentation file and follow established workflow procedure to ensure proper reporting / accounting.
• Managing claims management encompassing recovery from retro partners, payouts cedants and evaluating all claim slips and related documentation.
• Support other team members as assigned when the other underwriter is traveling or out on vacation / sick time.
• Building underwriting acumen of internal and external stakeholders through training and development opportunities.

• Bachelor’s degree required; advanced degree (MBA, Master’s in Business, or degree in Engineering/Technology) preferred.
• Professional insurance certification (e.g., CII, Insurance Institute of Kenya) advantageous but not mandatory.
• Proven success in commercial lines property, casualty, or specialty insurance, ideally within a reinsurer or reinsurance broker of repute.
• Experience in surplus lines underwriting and retrocession treaty design highly preferred.
• Underwriting experience in the parametric insurance sector will be beneficial.
• Strong network and relationships across insurance and reinsurance markets in and beyond Africa.
• Skilled in process mapping, operational efficiency, and cost management.

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