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About the RoleAMI is seeking a highly organised, reliable and execution-oriented Operations Associate to support the Managing Director of AMI Enterprise on a part-time basis.This role provides hands-on coordination and execution support to ensure priorities are clearly tracked, decisions are followed through, and cross-functional actions are delivered on time. It is well suited to a mid-level professional who thrives on structure, accountability, and working closely with senior leadership in a fast-paced environment.This is not a strategic leadership role; it is an execution-critical support role that enables leadership decisions to translate into action.Key Responsibilities
Executive & Project CoordinationTrack all projects, initiatives and outcomes involving the Managing Director using Zoho, Monday.com, and other required toolsMonitor progress against commitments and proactively flag risks or delaysMaintain clear visibility of priorities and timelines
Meetings & Follow-UpAttend selected meetings to take clear, accurate notes and capture decisions and action itemsFollow up with team members to ensure tasks are completed as agreed
Communication & Execution SupportDraft and send emails and Slack messages on behalf of the Managing DirectorMake follow-up calls where necessary to drive completion of tasksSupport alignment and accountability across teams
Performance & Data SupportAssist team members with performance data captureSupport basic data analysis and reporting to inform decision-makingRequirementsPrior experience in operations, coordination, or executive support rolesStrong technical competence in digital productivity tools; comfort using AI tools is an advantageExcellent written communication skills in EnglishHighly organized with strong attention to detail and the ability to manage multiple prioritiesHighly reliable and self-directed, able to work independently without close supervisionComfortable handling complexity and ambiguity in a fast-paced environmentStrong relationship-building skills, sound professional judgment, and confidence supporting senior leadershipProactive, structured, and solutions-oriented, with a strong sense of accountability and follow-throughAbility to create, maintain, and improve simple systems and processes to support effective executionFamiliarity with Zoho, Monday.com, or similar toolsData analysis skills and the ability to support or train others in basic reportingBenefitsWhy join usA high-impact, diverse and ambitious team with common values:Be the best: We work really hard, are proud of what we do, and love delighting our clients with quality.Own it: We step up to the task, never pass the buck and hold ourselves accountable for delivering results.Push the limits: We ask why, embrace failure and try new things. We never settle.Do what’s right: We act with integrity, confront dishonesty, treat people fairly and strive to contribute to the greater goodAlways care: We don’t have ego – it’s always ‘team before me’. We are kind, we celebrate each other’s success, and we care enough to give honest feedback.A dynamic office & team life:Monthly team social events and yearly offsiteRegular learning and coaching opportunitiesA hybrid working model

African Management Institute

Operations Associate (5 months consultancy)

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