- Manage scheduling and calendar for the Country Director.
- Organize and prepare for meetings, including gathering documents and managing meeting logistics.
- Attend meetings as required and prepare accurate minutes and reports.
- Draft, review, and send communications on behalf of the Country Director.
- Prioritize emails and respond when necessary.
- Answer and respond to phone calls; communicate messages and information to the Country Director.
- Coordinate domestic and international travel arrangements.
- Track action items and follow up on key deliverables.
- Carry out additional responsibilities as requested by the Country Director.
- Carry out policies, systems, and procedures to ensure effective and efficient operations of the organization.
- Maintain organized records, filing systems, and archives (physical and digital).
- Support development and improvement of internal administrative processes.
- Coordinate office logistics, supplies, and vendor relationships.
- Lead procurement processes for services and materials in line with organizational policies.
- Source quotations, compare vendors, and support contract administration.
- Maintain procurement records and documentation.
- Liaise with suppliers and service providers to ensure timely delivery and compliance.
- Provide administrative HR support to staff, including leave management and tracking.
- Maintain staff records and confidential personnel files.
- Support onboarding processes for new staff and Volunteers.
- Assist in coordinating performance review documentation and HR compliance processes.
- Interact professionally with NGOs, government officials, academia, banks, agency administrators, and other partners.
- Support donor correspondence and reporting coordination.
- Assist with events, public relations, media engagement, and other marketing opportunities.
- Represent the organization in a professional and courteous manner.
- Bachelor’s degree in Business Administration, Public Administration,Communications, Human Resources, or related field.
- Minimum 3 years of experience in executive administration, office management, procurement, or HR support.
- Exceptional organizational and time-management skills.
- Strong written and verbal communication skills.
- High level of integrity, discretion and professionalism.
- Experience with procurement processes and vendor management.
- Familiarity with HR administrative processes (leave tracking, personnel records, onboarding).
- Proficiency in Microsoft Office and Google Workspace.
- Strong problem-solving and multitasking abilities.
- Proactive and solution-oriented mindset.
- Strong interpersonal skills and cultural sensitivity.
- Ability to manage competing priorities in a fast-paced environment.