Industry: Pharmaceutical
Job Type: Full-TimeJob Purpose
The Category Business Analytics Officer will support commercial and supply chain decision-making through data-driven insights. The role focuses on enhancing supplier confidence, improving supply visibility, supporting sales performance, and addressing customer feedback through structured analytics and stakeholder collaboration.Key Duties & Responsibilities1. Supplier Engagement
- Conduct weekly, monthly, and quarterly supplier engagements to strengthen supplier confidence and supply reliability.
- Analyze supplier performance data to improve supply visibility, forecasting, and continuity.
- Support initiatives aimed at optimizing supplier relationships using analytical insights.
- Track, analyze, and act on customer complaints and service issues, identifying trends and root causes.
- Work with internal teams to recommend corrective actions and service improvements.
- Collaborate closely with suppliers, sales teams, and internal stakeholders to align commercial and supply objectives.
- Provide analytical support to the sales team to enhance planning and performance monitoring.
- Analyze sales data, market share, and market trends within the pharmaceutical sector.
- Prepare periodic management reports and dashboards to support strategic decision-making.
- Translate complex data into clear, actionable business insights.
- Bachelorâs degree in Mathematics, Actuarial Science, Statistics, Business Analytics, or a related field.
- 5 - 7 yearsâ experience in the pharmaceutical industry, preferably in analytics or commercial analysis.
- Strong experience in data analytics, sales analysis, and market performance tracking.
- Strong analytical and numerical skills.
- Commercial mindset with the ability to link data to business outcomes.
- Excellent stakeholder engagement and communication skills.
- Strong problem-solving and customer-focused approach.
- Proficiency in Excel, ERP systems, and data analysis/reporting tools.
- Ability to work in a fast-paced pharmaceutical environment.